Testimonials
Take a look at what our clients have to say:
At New Era Escrow, we strive for excellence by conducting successful escrow closings and maintaining exemplary customer service. Our team is composed of top industry professionals, and we hold ourselves to the highest standards of professionalism.
Testimonials
Euan, I thank you all for your diligence, patience, and professionalism. I am very grateful for such a fantastic team. This was very pleasant. May you have continued success.
Javier Mosley
Just wanted to write to say how much I appreciate you and the work that you do... Ronda let me know that the sale was finalized and words fall short at this time to express my gratitud to you both. Everything you have done, even though it may be "just your job" for you, means so much more to us... To us, it was much more than just a job... it was a great service. Thank you, thank you, thank you. May my Lord Jesus Christ richly bless you both.
Sylvia Araya
Posted on Yelp
Roderick M.Verified
The time and attention that was taken through this process was unbelievable. I appreciate everyone that took time to work on my account and make this an easy process.Posted on Yelp
Andy S.Great work! I'll definitely be a returning client. Euan kept me updated throughout the process and was always there when needed. Highly recommend!Posted on Yelp
Eric J.This is an extremely professionally run organization. Euan was outstanding, he gets this business. From our first contact, he advised and kept me updating on everything. I was impressed with his knowledge and his sincerity, which made my experience exceptional. Thank you so much New Era Escrow.Posted on Yelp
Lisa R.Our escrow officer was Stacey! Stacey was absolutely wonderful to work with throughout the entire process! She made our experience smooth, comfortable, and easy to understand. Her patience and professionalism immediately put us at ease, and her kindness truly went above and beyond, she even helped us manage our little ones during closing. We are so grateful for her support and highly recommend Stacey to anyone looking for an escrow officer who will make the experience seamless and stress-free.Posted on Yelp
Wendy M.My Refi was challenging but Stacey Maspero helped clear lots of questions I had. She was more than an excellent escrow officer, she's a real person that wants YOU to win. I've been working with her directly and will never use anyone else. If you want a real person that has extensive knowledge of real estate, she's your person. You won't go wrong.Posted on Yelp
Melanie B.If you ever get a chance to work with New Wra escrow, you will understand how thorough they are and how they stay in front of all transactions to be sure that you close on time Thrust that you will be satisfied as I am.Posted on YelpRICHARD R.New Era helped provide a Smooth Escrow. Knowledgeable and helpful staff. Pleasure working with them.Posted on YelpNgozi W.Eun was extremely professional; timely; easy to work with, highly competent; took time to explain forms and procedures.Posted on Yelp
Billy C.New Era Escrow is the best. They are number one in professionalism. They are efficient, and their service is second to none. I highly recommend using New Era Escrow.Posted on Yelp
Anthony M.I just finished attending the "Red Flag" class and I am so glad that i did. They thoroughly explained the escow process and what red flags to look out for during that process. I want to tell the presenters thank you and i will forsure be back in the very near future.
EXCELLENT
Based on 59 reviews
Posted on Google
Nathan DerryTrustindex verifies that the original source of the review is Google.
I recently worked with New Era Escrow, and I could not be more impressed. After using another escrow company for many years, I was admittedly hesitant to make a change—but I am so glad I did! I have never had a transaction run so smoothly and so proficiently. Despite several changes and assignments throughout the transaction, Terrica and her team were consistently on top of every single detail. Their communication, responsiveness, and professionalism were truly exceptional. And best of all, we closed on time without a single hiccup. I highly recommend New Era Escrow to fellow agents as well as any homebuyer seeking a reputable, reliable, and highly capable escrow company. Five stars all the way.Posted on Google
John DennisStacey Maspero and her team at New Era were enormously helpful with our loan closing! Stacey went beyond expectations to resolve a title report issue with our loan. It saved our loan and our client. Thank you Stacey and New Era Escrow Team!! John Dennis, Genesis Capital, LLC. Sherman Oaks, CA.Posted on Google
Sharon MotenI had the privilege of working with Euan Smith as my escrow officer on a unique refinance. Euan responded quickly to the need for the file. He was patient and great at explaining what was needed to successfully close an escrow. I am very pleased with the service provided for me and my client.Posted on Google
Clifford B. Collins IIThe team at New Era Escrow is nothing short of amazing, and Ms. Stacey Maspero is a huge reason for it. From start to finish, she applied exceptional detail to every aspect of the process, kept clear and open lines of communication, and was accessible when questions arose. The level of service we received is a true testament to how dedicated and passionate New Era Escrow is about successfully moving its clients towards their desired destination. Thank you again, New Era Escrow! You all are amazing and exceptionally skillful at what you do.Posted on Google
T MackNew Era Escrow provides outstanding service - as an experienced agent I love their proactive stance. They do “pre-escrow services” that ensure my clients are not rushed or stressed out getting reports or settling title issues that can crop up. Terrica Banks, Euan Smith and Stacie Maspero are all very experienced and they have done amazing training for our office and agents also. Maribel and Kameelah give excellent service and support! They also do holding escrows which is great for business clients and more. New Era Escrow has secure systems and they continue to educate themselves on developments in the real estate industry. They are an independent escrow company regulated by the Department of Financial Protection and Innovation. New Era Escrow is actively involved in community events and education for Realtors; I see them at food drives and educational panel, at escrow association events and worki by tirelessly in their offices. They are deeply entrenched in the communities they serve and are focused on more than just the “next transaction.” Last, but not least, Terrica is a great Chief Executive Officer and Senior Escrow Officer - she is exceptionally patient and she and her whole team go above and beyond for the clients.Posted on Google
Jonathan GillA wonderful escrow team that does even more exemplary work. A great team of highly efficient and professional escrow officers that help us get to our goals and close our deals as fast and efficient as possiblePosted on Google
Michelle GuillaumeNew Era Escrow serves the community with thorough compliance, focused competent and friendly efficiency.Posted on Google
Darryl Gallien“New Era is my go-to for escrow services. Terrica Bank exemplifies excellence—her knowledge and expertise in escrow are unmatched. She consistently delivers unparalleled service, ensuring clear communication with all parties to achieve a smooth and efficient escrow process for our clients.”Posted on Google
Billy CollinsI recommend newer escrow to anyone. Their service is fast, efficient, trouble free, And their professionalism is second to no one. I highly recommend using New Era Escrow.Posted on Google
amack steezinI just finished attending the “Red Flag” class and I am so glad that i did. They thoroughly explained the escow process and what red flags to look out for during that process. I want to tell the presenters thank you 🙏🏾 and i will forsure be back in the very near future.